Exchange & Returns Policy
- All returns that are shipped back within the 14-day time period will be refunded to the original form of payment.
- Make sure all products are exactly as you received them, with tags and seals still attached.
- All products that come in their own box, must be returned in their original, undamaged condition.
- Please take care not to damage the Item when packing it.
- If you want exchange the Items, please return the item for a full refund and place a new order for the item you want.
- We recommend that you send the item with a delivery company that offers a track & trace service.
- The costs for returning an item are the responsibility of the customers.
(* Return shipping costs may vary depending on country and shipping company.)
※ If the value of the product is damaged by your careless, it may not be possible to return it.
You can inquire a a one-to-one bulletin board through membership registration.
※ Items can be returned to the following address:
7, Donggyo-ro 19-gil, Mapo-gu, Seoul, Republic of Korea
1st floor
Horlisun Seoul